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Our Guarantee to You

Since 1993, A & B Detox Inc. has provided thousands of customers with quality products and customer service that can't be beat. Our commitment to service is unmatched in the detox industry and our overall customer satisfaction rating is nearly 100%.

We understand that exceptional customer service is sometimes hard to come by, especially from the vast number of merchant stores available on-line today. We take service seriously and will do everything in our power to make sure that you are completely satisfied with every portion of your experience with us.

With this in mind, A & B Detox Inc. is one of the few companies to offer low prices and prompt order processing along with a return policy. What does this mean to you?

Return Policy

Once your order has been received you cannot return it. By purchasing anything on our site, you agree to these conditions
.
We do realize that there may be times when an item you purchased may need to be exchanged. When this happens, we want to make it as easy as possible for you. Any item can be exchanged to us for any reason as long as you have the purchase receipt and all the items are unopened with seals intact. ( all exchanges must be received within 30 days of purchase and are subject to a 15% restocking and handling fee. All shipping charges are excluded.)

 

1. We will accept exchanges on any item provided you have requested a Return Merchandise Authorization (RMA) number from our customer care center by calling toll-free 1-800-733-4429 or e-mailing abdetox@aol.com with the reason for your product exchange

2. All exchanges must be made within 30 days of purchase.

3. Customer will be responsible for any and all shipping charges to return the item(s).

4. All exchanged items are subject to a 15% processing and handling fee.

* All shipping charges excluded.

Cancellations

All cancelled orders will be subject to a $20.00 processing fee. If the cancelled order has already shipped, customer will also be charged for shipping and handling fees.

Product Guarantee

With over 10 years of research and development of detoxification products, the Test'in line of products has a near 100% success rate. We have helped thousands of individuals since 1993 and stand behind our products with a 100% money back guarantee. If by some chance your results are unsuccessful, mail your purchase receipt and the drug lab test results to:

A & B Detox Inc.
21030 South 280th Rd.
Morris, OK 74445.

1. Requests for refunds must be accompanied by the original sales receipt, bar code of product and a certified toxicology report of failed test, We do not refund the cost of getting this report in the event there is a charge. 

2. Refunds will only be granted based on positive results stated in a certified toxicology report after using the original product designed for that specific event. ( i.e., We can only grant a refund for the purchase price of a Total Body Cleanse less the Hair Products if you only present positive results for a urine / blood test and visa versa. i.e, less the Cleanse if you only present positive results for a hair test).

3. Refunds will only be credited back to the original cardholder. We only refund for lab tests taken by the original cardholder. (i.e., Not family members or friends).

4. All requests for refunds must be post marked 30 days of date purchase. All request must be sent Certified Mail as we are not responsible for requests lost in mail. Incomplete requests will not be processed. No exceptions. Allow 4 to 6 weeks for processing.

5. Faxed and emailed results will not be accepted

6. We do not return shipping charges or lab fees on returned or failed test results.

7. We do not refund on Home Test Kits or dilute lab test results, dilute lab results are not a failure.

8. One refund, one product per household. ( i.e., If you ordered on 1/1/06 and placed another order on 1/10/06, you would only be refunded for one order, not both, even if ordered on the same day).

9. All returns/refusals/cancellations after shipping are subject to a 25% processing and handling fee. No shipping refunds will be granted due to adverse weather conditions.

10. All shortages must be reported within 24 hours of receipt of package.

11. We do not refund for products or shipping on custom seizures, please check with your countries customs department before ordering.

12. Refunds based on purchase price only. All Shipping charges excluded.